Help

Help & FAQ

Answers to common questions about the platform.

How do I post a load?+
Click "Add" → "Add Load", fill in the route, dates, weight and requirements, then publish. Your company must be verified to publish.
How do I post a vehicle?+
Click "Add" → "Add Transport", enter the vehicle type, capacity, available route and dates, then save.
How do price negotiations work?+
Open a listing and send a quote request. The other party can accept, decline or counter — an accepted quote becomes a booking, which you'll find under "Orders".
How do I verify my company?+
Open "Settings" → "Company Information" and click "View Company & Verification", fill in your company details and submit. Verification unlocks publishing and messaging.
Who can see my documents?+
Company documents and files are private — stored securely and shared only via short-lived links with parties you deal with.
Still need help?

Write to us at support@vidola.lt and we'll get back to you.